1. What's your minimum order quantity (MOQ)?
There is no minimum order requirement for standard machine, for the customized order the MOQ is 10PCS.
2. Are your machines CE/UL certified?
Yes, all models meet international standards.
3. How long is your production lead time?
It depends on your order, for the standard machines takes around 25-30 days. For the customized order takes 45-60 days.
4. What payment terms do you accept?
We accept 40% down payment by wire transfer and 60% before shipment.
5. What technical support do you provide?
We provide user manual and the instruction videos, also the remote video support is available.
6. What's your warranty policy?
We provide 12 months warranty and lifetime technical consultation.
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